Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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Problem-Solving Skills

Problem-Solving is a broad area. We are using the term to refer to inter-group or inter-personal problem-solving, perhaps in the context of negotiation.

Problem-Solving Skills

These links provide details on key skills related to problem-solving needed by conflict-competent students and teachers.

Related Videos of Possible Interest

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
11 Conflict Simulations for Peer Mediation Role-Plays An 11-page classroom handout featuring 11 conflict scenarios that can be used by students to develop role-plays depicting a mediation. Includes peer mediation process script that walks students through a basic mediation process. The author explains "these Conflict Simulations were culled from over 150 written and oral interviews about He Said/She...(see more)
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Getting to wow: Empowering young people to resolve their conflicts peacefully 9-page PDF article in the Federation of Women Teachers' Association of Ontario Newsletter, vol. 15, no. 3, 1997, which presents the Program for Young Negotiators, a Boston-based program which teaches children specific tools from interest-based negotiation to help them deal with their own conflicts.
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Helping Children Resolve Peer Conflict Vol 15, Issue 1 of School-Age Connections provides 4-page pdf reviewing research and concepts for understanding children's peer conflicts. Includes 8-step model for assisting children in resolving their conflicts.
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Soft vs firm limits Word document which discusses soft limits and firm limits, with examples and consequences.
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Crisis development Pdf document in the form of two tables the first table lists student behaviors and staff attitudes, the second table lists student actions and staff interventions, adapted from a document by the Crisis Prevention Institute.
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Helping youth resist bias and hate: Program activity guide, second edition 104-page pdf guide which, "provides parents, educators, and other adults working with middle school aged children with tools and strategies to engage in constructive discussions and activities about the causes and effects of prejudice and bias-motivated behavior and to intervene, when needed, with youth who engage in such behavior." Includes...(see more)
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Coaching Children in Handling Everyday Conflicts This newsletter article from the Responsive Classroom provides an example of a teacher assisting two second grade students as they work to resolve a conflict in the moment. Five basic skills are focused on to help build children's capacity for conflict resolution. These include: - Cooling off when upset - Speaking directly to each other -...(see more)
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Behavior form Word document form to be signed by teacher and student regarding student's behavior during a particular incident.
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Conflict resolution and peer mediation, volume II: Elementary school guide 52-page pdf guide used to teach conflict resolution and peer mediation in elementary schools. Includes 10 lesson plans covering topics such as "dealing with feelings," "building self-esteem," "exploring the issue of stereotypes" and "introducing peer mediation to students." Includes bibliography.
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Statement of restorative justice principles: As applied in a school setting: 2nd edition 24-page PDF document of "Principles [which] form the basis for restorative practices in all settings, using all models, where the primary aims are to repair harm and promote dialogue ... Restorative practices are underpinned by a set of values, these include: Empowerment, honesty, respect, engagement, voluntarism, healing, restoration, personal...(see more)
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Flirting or hurting Pdf document presents a classroom activity to help define and give examples of flirting and sexual harassment.
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Partners against hate program activity guide: Helping children resist bias and hate 120-page pdf guide which "provides parents, educators and other adults with tools and strategies to engage in constructive discussions and activities about the causes and effects of prejudice and bias-motivated behavior and to intervene, when needed, with children who engage in such behavior." Includes twenty-eight activities and bibliographical...(see more)
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Cooperative Problem-Solving : A Guide to Turning Conflicts into Agreements This 56-page pdf is a guide designed for people who want to know how to resolve conflicts with other people in a way that leads to mutual agreements and stronger relationships. It was developed as a workbook for a workshop of the same title, but it can be used independently. Based on the book Getting to Yes, the Guide addresses: - Treating...(see more)
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Restorative justice programs in schools Powerpoint presentation introducing the idea of restorative justice.
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Warning signs that a child is being bullied Pdf document illustrating behaviors that may alert parents of bullied children and steps they can take to correct the problem.
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Using encouragement Document which discusses discouraging verbal messages, encouragement and how to teach problem solving skills adapted from Robert J. Mackenzie's book, "Setting limits in the classroom: How to move beyond the classroom dance of discipline."
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What should I do if I'm bullied Pdf document with advice to children who are bullied.
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Misdirections in bullying prevention and intervention Pdf document which discusses mistakes made in dealing with bullies and suggestions for alternative strategies.
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HRSA stop bullying now resource kit One page list of materials on bullying for professionals and parents.
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Classrooms in peace: Preliminary results of a multi-component program 24-page PDF article from the "Ineramerican Journal of Education for Democracy," vol. 1, no. 1, September, 2007. Abstract: "Classrooms in Peace is aimed at preventing aggressive behaviors and promoting peaceful coexistence through 1) a curriculum for the development of citizenship competencies in the classroom; 2) extracurricular reinforcement in...(see more)
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