Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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Communication Category

Communication skills are at the very core of conflict resolution. Students can develop a set of integrated skills that serve them well in a range of settings, and teachers benefit as well.  We’re working on a set of online learning modules to visitors explore key concepts related to communication and conflict. Modules available for use now include those listed below. All of these can be uploaded into a course management system like Blackboard or Moodle to be used as assignments, or can be browsed online. Check our regularly updated list of learning modules for the latest additions.

Understanding Soft versus Firm Limits

Interpersonal Skills: Communicating Respect vs Disrepect

Emotional Awareness

Here’s a screenshot from the Soft vs Firm Limits module:

screenshot of soft vs firm limits learning module

Communication Skills

These links provide details on key skills related to communication needed by conflict-competent students and teachers.

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
Sample responses for using the "Teachable moment" for responding to bullying: On-the-spot interventi Word document that describes different types of bullying behavior and situations, with suggested responses for educators.
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Ideas for using emotion cards: Citizenship education for young people with special needs 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations.
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Peaceful Conflict Resolution Guide for Primary and Secondary Schools (Croatia) This training guide for schools consists of three primary modules: 1. damiri/ice - Conflict and Communication 2. spajalice - Peer Mediation 3. kazimiri/ice - Peer Education The guide is the result of the work on the project Peaceful Problem Solving in Schools and Trauma Alleviation, Youth for Youth - Peer Mediation, initiated and supported...(see more)
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Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands 87-page pdf document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential...(see more)
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Setting up a dialogue session One page diagram of the steps involved in setting up a dialogue session.
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Talking stick, The and The tree of gratefulness: Autumn -- thankfulness at harvest time 7-page PDF lesson plan which helps students, "to use nature as a means of expressing respect and gratitude." Projects include creating and using a talking stick.
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Partners against hate program activity guide: Helping children resist bias and hate 120-page pdf guide which "provides parents, educators and other adults with tools and strategies to engage in constructive discussions and activities about the causes and effects of prejudice and bias-motivated behavior and to intervene, when needed, with children who engage in such behavior." Includes twenty-eight activities and bibliographical...(see more)
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Hip-hop lyrics: Lesson and activity excerpted from the Tanenbaum curriculum COEXIST 6-page PDF lesson plan to help students (grade 6-12), "learn about Hip-Hop as a form of communication and activism. Students will also learn how to critically read lyrics and how to identify bias or influence in an author’s writing,"
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Civil Discourse in the Classrooom This 23-page pdf curriculum "will introduce educators to basic tools for teaching civil discourse. It is not subject-specific; on the contrary, the tools of argumentation and discussion lend themselves to any subject in any classroom. Although it is primarily designed for young adolescents, the curriculum can be adapted for students of any age."
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Cooperative Problem-Solving : A Guide to Turning Conflicts into Agreements This 56-page pdf is a guide designed for people who want to know how to resolve conflicts with other people in a way that leads to mutual agreements and stronger relationships. It was developed as a workbook for a workshop of the same title, but it can be used independently. Based on the book Getting to Yes, the Guide addresses: - Treating...(see more)
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VOV activities: Strengthening your sense of self-identity, grades 7-12 8-page PDF document with activities for 7-12 graders to build communication skills and self-esteem.
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Communication and culture Word document discussing communication cues.
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STOP: On-the-spot bullying intervention Word document presenting actions and statements for on-the-spot intervention of bullying behavior.
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Communication for competency Word document exploring nonverbal and verbal communication with emphasis on direct and indirect language, with exercises.
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Helping youth resist bias and hate: Program activity guide, second edition 104-page pdf guide which, "provides parents, educators, and other adults working with middle school aged children with tools and strategies to engage in constructive discussions and activities about the causes and effects of prejudice and bias-motivated behavior and to intervene, when needed, with youth who engage in such behavior." Includes...(see more)
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Opening the door to nonviolence: Peace education manual for primary school children Electronic version of the second edition of a teacher's guide for teaching peace education to primary school students. "Part I is designed as a training in affirmation, cooperation and communication. Part II deals with the healing of trauma; Part III is about bias and prejudices. Part IV introduces peaceful problem solving and nonviolent conflict...(see more)
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Pre-Service School Administrator Curriculum A 179-page pdf document containing a five module curriculum designed to enable administrators to examine conflict and better understand the process of conflict management. It serves as a companion curriculum to the Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" and provides...(see more)
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Positions and interests Pdf document that describes an exercise in negotiation and problem solving to be used with children in grades 5-8, with a worksheet at end of document.
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Spatial invasion Word document with role play to emphasize personal space and boundaries.
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Guidelines for personal disclosure (for teachers) Pdf document that sets forward guidelines (for teachers) for disclosing personal information within the bounds of social and emotional learning programs. Written above title on document: NCIP (National Curriculum Integration Project).
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