Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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Communication Category

Communication skills are at the very core of conflict resolution. Students can develop a set of integrated skills that serve them well in a range of settings, and teachers benefit as well.  We’re working on a set of online learning modules to visitors explore key concepts related to communication and conflict. Modules available for use now include those listed below. All of these can be uploaded into a course management system like Blackboard or Moodle to be used as assignments, or can be browsed online. Check our regularly updated list of learning modules for the latest additions.

Understanding Soft versus Firm Limits

Interpersonal Skills: Communicating Respect vs Disrepect

Emotional Awareness

Here’s a screenshot from the Soft vs Firm Limits module:

screenshot of soft vs firm limits learning module

Communication Skills

These links provide details on key skills related to communication needed by conflict-competent students and teachers.

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
Conflict Management Week High School Activity Guide A 30-page guide filled with suggested activities to be used during Conflict Management Week (May 1-7, 2000) in Ohio High Schools. Catalog Listing

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Conflict resolution and peer mediation, volume II: Elementary school guide 52-page pdf guide used to teach conflict resolution and peer mediation in elementary schools. Includes 10 lesson plans covering topics such as "dealing with feelings," "building self-esteem," "exploring the issue of stereotypes" and "introducing peer mediation to students." Includes bibliography. Catalog Listing

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Hip-hop lyrics: Lesson and activity excerpted from the Tanenbaum curriculum COEXIST 6-page PDF lesson plan to help students (grade 6-12), "learn about Hip-Hop as a form of communication and activism. Students will also learn how to critically read lyrics and how to identify bias or influence in an author’s writing," Catalog Listing

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Guidelines for personal disclosure (for teachers) Pdf document that sets forward guidelines (for teachers) for disclosing personal information within the bounds of social and emotional learning programs. Written above title on document: NCIP (National Curriculum Integration Project). Catalog Listing

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Desperation cycle One page document with graphic showing the cycle of desperation experienced by a child who cannot communicate his feelings. Catalog Listing

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What can students and youth do to lend a hand Pdf document with advice to students and youth on bullying prevention. Catalog Listing

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Partners against hate program activity guide: Helping children resist bias and hate 120-page pdf guide which "provides parents, educators and other adults with tools and strategies to engage in constructive discussions and activities about the causes and effects of prejudice and bias-motivated behavior and to intervene, when needed, with children who engage in such behavior." Includes twenty-eight activities and bibliographical...(see more) Catalog Listing

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Peer leadership: Helping youth become change agents in their schools and communities 63-page pdf guide which, "provides educators, law enforcement personnel, parents, and other family and community members with information and resources for establishing peer leadership programs in secondary schools and youth service organizations that give students the skills and confidence to stand up for civility in their schools and...(see more) Catalog Listing

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Pre-Service School Administrator Curriculum A 179-page pdf document containing a five module curriculum designed to enable administrators to examine conflict and better understand the process of conflict management. It serves as a companion curriculum to the Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" and provides...(see more) Catalog Listing

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Verbal active listening skills Document which outlines the five verbal listening skills (Acknowledging, paraphrasing, reflecting, questioning and crediting), the rest of the document examines non-verbal listening skills. Catalog Listing

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Promoting SEAL through circle time 7-page PDF document promoting Social and Emotional Aspects of Learning through circle time for secondary students. "Circle time sessions provide a potential vehicle for the classroom delivery of the SEAL curriculum. Circle time is a time set aside each week when a whole class of young people and their teacher sit in a circle and explicitly engage...(see more) Catalog Listing

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Flirting or hurting Pdf document presents a classroom activity to help define and give examples of flirting and sexual harassment. Catalog Listing

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Communication for competency Word document exploring nonverbal and verbal communication with emphasis on direct and indirect language, with exercises. Catalog Listing

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Non-Violent Conflict Management: Conflict Resolution, Dealing with Anger, Negotiation and Mediation This 95-page pdf training guide is designed to support the development of conflict resolution skills for people involved in social work activities. "This module teaches conflict management through a combination of skill-building and philosophical discussion to enable participants to become invested in the idea that non-violent conflict management...(see more) Catalog Listing

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VOV activities: Strengthening your sense of self-identity, grades 7-12 8-page PDF document with activities for 7-12 graders to build communication skills and self-esteem. Catalog Listing

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Facilitation Guide for Restorative Justice Community Accountability Panel Members This manual is designed to assist a Trainer in conducting sessions for the purpose of teaching facilitation skills to members of Restorative Justice Community Accountability Panels, or other models of Restorative Justice. It was prepared by using taped transcripts of Training Sessions held for Chilliwack Restorative Justice and Youth Diversion...(see more) Catalog Listing

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Lessons from literature: Classroom manual for English literature teachers 40-page PDF manual which provides "the framework for [teachers] to use the books and stories you're already teaching to increase awareness about the damaging effects of physical, sexual and verbal abuse. Designed to integrate easily into your existing literature curriculum, the program empowers you with resources that help your students build key...(see more) Catalog Listing

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Sample newsletter article: bullying among children and youth Pdf document presenting a sample newsletter article on bullying. Catalog Listing

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Conflict resolution workshop Website hosted by CanTeach (a site created to assist teachers in finding and using resources online) which introduces the concept of conflict resolution and shows educators how one can recognize and solve problems in the classroom, handouts and practice scenarios are provided. Catalog Listing

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Conflict resolution and peer mediation, volume II: Middle and high school guide 62-page pdf guide used to teach conflict resolution and peer mediation in middle and high schools. With nine lesson plans on topics such as, "cultural characteristics," "self-esteem," "gender equity" and "introduction to mediation." Includes bibliographical references. Catalog Listing

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