Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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Communication Category

Communication skills are at the very core of conflict resolution. Students can develop a set of integrated skills that serve them well in a range of settings, and teachers benefit as well.  We’re working on a set of online learning modules to visitors explore key concepts related to communication and conflict. Modules available for use now include those listed below. All of these can be uploaded into a course management system like Blackboard or Moodle to be used as assignments, or can be browsed online. Check our regularly updated list of learning modules for the latest additions.

Understanding Soft versus Firm Limits

Interpersonal Skills: Communicating Respect vs Disrepect

Emotional Awareness

Here’s a screenshot from the Soft vs Firm Limits module:

screenshot of soft vs firm limits learning module

Communication Skills

These links provide details on key skills related to communication needed by conflict-competent students and teachers.

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
M.O.V.E.: Mind over violence everywhere 88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the...(see more) Catalog Listing

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Pre-Service Teacher Curriculum A 247-page pdf document containing a four module curriculum designed to provide pre-service teachers opportunities for analyzing the impact of self as an individual teacher in the classroom. This includes information on pursuing self- assessment, developing communication skills through active and reflective listening, rapport, and trust building,...(see more) Catalog Listing

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Peace education and conflict resolution: Handbook for school-based projects 44-page pdf "handbook about project-work on peace education and conflict resolution in schools is based on the experiences of the International School Network: Peace Education and Conflict Resolution from 1994 - 1998. The aims of the Network were to create an international community of researchers, to learn skills of conflict analysis and conflict...(see more) Catalog Listing

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Lessons from literature: Classroom manual for English literature teachers 40-page PDF manual which provides "the framework for [teachers] to use the books and stories you're already teaching to increase awareness about the damaging effects of physical, sexual and verbal abuse. Designed to integrate easily into your existing literature curriculum, the program empowers you with resources that help your students build key...(see more) Catalog Listing

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Interpersonal skills for dealing with conflict: Respect and support in action Powerpoint presentation introducing interpersonal skills proven successful in dealing with conflict. Catalog Listing

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Training overview Word document with training overview for faculty participants in nonverbal communication training. Catalog Listing

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Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses...(see more) Catalog Listing

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Conflict resolution and peer mediation, volume II: Elementary school guide 52-page pdf guide used to teach conflict resolution and peer mediation in elementary schools. Includes 10 lesson plans covering topics such as "dealing with feelings," "building self-esteem," "exploring the issue of stereotypes" and "introducing peer mediation to students." Includes bibliography. Catalog Listing

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Facilitation Guide for Restorative Justice Community Accountability Panel Members This manual is designed to assist a Trainer in conducting sessions for the purpose of teaching facilitation skills to members of Restorative Justice Community Accountability Panels, or other models of Restorative Justice. It was prepared by using taped transcripts of Training Sessions held for Chilliwack Restorative Justice and Youth Diversion...(see more) Catalog Listing

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Pre-Service School Administrator Curriculum A 179-page pdf document containing a five module curriculum designed to enable administrators to examine conflict and better understand the process of conflict management. It serves as a companion curriculum to the Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" and provides...(see more) Catalog Listing

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Positive approaches to discipline scenario Web-based interactive scenario which "demonstrates the differences between positive discipline and punishment. Discipline techniques focus on what we want the child to learn and what the child is capable of learning. Punishment, on the other hand, focuses on misbehavior and may do little or nothing to help a child behave better in the future. The...(see more) Catalog Listing

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Guidelines for personal disclosure (for teachers) Pdf document that sets forward guidelines (for teachers) for disclosing personal information within the bounds of social and emotional learning programs. Written above title on document: NCIP (National Curriculum Integration Project). Catalog Listing

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Teaching presence Pdf document offering guidance for teachers to be present in the moment and teach with an open heart, "good teaching comes from the identity and integrity of the teacher." Written above title on document: NCIP (National Curriculum Integration Project). Catalog Listing

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The Zone - Online Conflict Learning Module for Youth by Aik Saath An interactive online learning module focusing on conflict and conflict resolution for young people of diverse backgrounds. Topics include the roots, the conflict, the effects and the resolution. Illustrated with animated storyboards and roll-over graphics. Catalog Listing

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Electing classroom officers and organizing your classes Word document that presents the idea of electing classroom officers to form positive relationships with students and to create classroom community, each position is defined and job duties detailed. Catalog Listing

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Coaching Children in Handling Everyday Conflicts This newsletter article from the Responsive Classroom provides an example of a teacher assisting two second grade students as they work to resolve a conflict in the moment. Five basic skills are focused on to help build children's capacity for conflict resolution. These include: - Cooling off when upset - Speaking directly to each other -...(see more) Catalog Listing

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Building empathy: Creating community 32-page pdf handbook created, "to help students explore new ways of interacting through a process of learning about — and learning to honor — one another’s individuality. Learning about peers humanizes people and helps them to identify with one another rather than ostracize or alienate. The activities below are designed to help individuals...(see more) Catalog Listing

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Culture map exercise Word document exercise in mapping various cultures that one belongs to and the conflicts between them. Catalog Listing

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Conversation buddies One page conversation sign up sheet. Catalog Listing

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VOV activities: Learning nonviolent conflict resolution skills, grades 7-12 13-page PDF document which presents activities for 7-12 graders to improve conflict resolution skills. Catalog Listing

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