Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
Conflict Resolution Education Connection Mobius Strip logo
Home » Teachers » CRE Practices Descriptions

Negotiation Skills Training

Classroom-based negotiation programs empower students to “act as their own mediator,” by teaching effective communication skills like active listening and familiarizing them with the negotiation process.  The basic steps are similar to those used in mediation, but without the third party.  These steps generally include: each party explaining their side of the story while the other party listens, identifying underlying needs, brainstorming solutions, and identifying and implementing a solution that works for both parties.  To help students remain engaged and understand the concepts, these programs typically are interactive and utilize activities and role-plays that teach the skills and process steps.  Rather than integrating the negotiation material into students’ regular coursework, many classroom-based negotiation programs are designed as a stand-alone series of lessons in which students are taught the negotiation concepts.  Although it is beyond the scope of this chapter, it is important to note that the skills of negotiation may also be taught as one component of a comprehensive, school-wide CRE program. 

Related Videos of Possible Interest

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
IREX Conflict Prevention and Peer Mediation Toolkit The Conflict Prevention and Peer Mediation Toolkit provides the training notes, handouts, sample agendas, and resource templates needed to initiate a peer mediation program for youth. IREX and partner organization Foundation for Tolerance International (FTI) created the Conflict Prevention and Peer Mediation Toolkit to support the creation of peer...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Mastering Mediation: Higher Education Mediation Training Slides The slides used in a basic mediation training program tailored to higher education contexts. It follows the framework provided in Mastering Mediation: A Guide for Training Mediators in a College and University Setting available via LRP publications. This workshop is typically offered over a long weekend. It includes lecture points, small group...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Leading a Workshop on Conflict Management for Teaching Assistants Article Abstract: The aim of this article is to share a conflict management workshop that the authors developed to train teaching assistants to proactively manage conflict, achieve productive results for conflict, and establish a climate of trust in which relationships beneficial to learning can flourish. The article begins by defining an approach...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Basics of conflict management, CRETE day 2 training Powerpoint presentation discussing the nature of conflict, basic needs, conflict styles and negotiation. Catalog Listing

Direct
Link to Resource


View in Browser
Two minute model, The: Helping students learn more about solving problems and resolving conflict 4-page PDF document which presents the two minute model for conflict resolution. This includes a flow chart diagram of conflict resolution based on a model from "Skills for Resolving Conflict," by E.H. Wortheim, A. Love, C. Peck, and L. Littlefield, and two role play examples. Catalog Listing

Direct
Link to Resource


View in Browser
Cooperative Problem-Solving : A Guide to Turning Conflicts into Agreements This 56-page pdf is a guide designed for people who want to know how to resolve conflicts with other people in a way that leads to mutual agreements and stronger relationships. It was developed as a workbook for a workshop of the same title, but it can be used independently. Based on the book Getting to Yes, the Guide addresses: - Treating...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Conflict resolution, negotiation & team building: Reviewing an impossible course that worked Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a "course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program's first year curriculum, this essay reviews the nature of the...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. Catalog Listing

Direct
Link to Resource


View in Browser
Principled negotiation Powerpoint presentation outlining the steps of negotiation, from a cooperative and interest-based perspective. Catalog Listing

Direct
Link to Resource


View in Browser
Suggestions for handling surface behavior Pdf document that outlines the ways in which a teacher can direct or redirect student behavior, with suggestions for responses when confronted by a student, with material from Nicholas A. Seta and Allen N. Mendler. Catalog Listing

Direct
Link to Resource


View in Browser
Peacebuilding Toolkit for Educators - Middle School Edition The Peacebuilding Toolkit for Educators is designed to support the work of educators as peacebuilders. It is a resource developed by and for educators, to help introduce peacebuilding themes and skills into the classroom. The Toolkit can help develop students’ understanding of, and interest in, global peacebuilding, and develop their skills and...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Mediation@MIT Basic Mediation Training Slides and Scenarios This document accompanies the Mediation@MIT Basic Mediation Training Trainers' Manual (Higher Education). It contains all the slides utilized by instructors in the Basic Mediation Training. The lectures are NOT continuous slide presentations but consist primarily of discussion and exercises. The slides are used at intervals to reinforce key...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Peacebuilding Toolkit for Educators - High School Edition The Peacebuilding Toolkit for Educators is designed to support the work of educators as peacebuilders. It is a resource developed by and for educators, to help introduce peacebuilding themes and skills into the classroom. The Toolkit can help develop students’ understanding of, and interest in, global peacebuilding, and develop their skills and...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Conflict negotiation skills for youth 186-page PDF training manual on Conflict Negotiation Skills for Youth. The manual is directed at government and nongovernmental organization personnel working with young people. It presents a variety of participatory training methods and exercises. Users are encouraged to refine and adapt the materials. The contents are organized as follows:...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Preparing for special education mediation and resolution sessions: A guide for families & advocates 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
A negotiation between Stan and Susan This 7-page scripted role-play illustrates the six-steps of the Negotiation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Peer Mediation Session for Stan and Susan This 7-page scripted role-play illustrates the peer mediation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge. In...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Simplified conflict resolution model: The 2 minute model 1-page pdf flow chart which shows a simplified diagram for conflict resolution based on a model from "Skills for Resolving Conflict," by E.H. Wortheim, A. Love, C. Peck, and L. Littlefield. Catalog Listing

Direct
Link to Resource


View in Browser
Tale of two colleges, A: Diversity, conflict, and conflict resolution Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to...(see more) Catalog Listing

Direct
Link to Resource


View in Browser
Conflict coaching Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which introduces the idea of "Conflict coaching is a relatively innovative and distinctive form of coaching, it involves working one-on-one with those involved in interpersonal conflicts." Includes bibliography. Catalog Listing

Direct
Link to Resource


View in Browser