Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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CRE Terms Glossary

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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.

Verbal aggression
using language to put the other person down or treat him or her with contempt
Verbal recognition
a confirming behavior in which we make a statement that lets the other person know we see them and ",welcome", them
Vocal paralanguage
the non-textual elements of speech
the nonverbal features of speech that replace or qualify the verbal message
Voice qualities
all the nonverbal features of speech not directly related to the verbal message