Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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CRE Terms Glossary

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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.

Target Point
In bargaining, the best possible outcome you hope to achieve
Territorial behavior
behavior that signals ownership and defense of an area
Third party
A person who is not involved in a conflict who is asked to help the parties manage the conflict (arbitrator, mediator, facilitator)
Transactive goals
Goals that develop during the conflict interaction
Turn-taking signals
gestures and vocalizations that make it possible for us to alternate conversational roles of speaking and listening