Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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CRE Terms Glossary

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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.

Negative inner scripts
internal negative conversations we imagine and rehearse about negative emotional experiences and interactions
Neutral communication
Defensive communication that makes it seem you are completely unconcerned and unaffected by the conflict. Suggests you don't care.
In mediation, trying to make sure you do not take sides or have a vested interest in the conflict outcome
Noncontact cultures
cultures that prefer the visual mode of communication and have a greater need for individual space, e.g. North American, Asian, and Northern European nations
Nonverbal communication
communication without words