Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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CRE Terms Glossary

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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.

Mediation
The process of a third party facilitating negotiation between disputants without making a decision for them
Mediator
The third party who helps parties negotiate by facilitating their communication and helping them problem-solve but who does not have decision-making power
Message levels
every time we communicate, we are sending a message with two levels of information: the content and the relational levels
Meta-communication
communicating about our communication
Meta-emotions
how we feel about our feelings, emotions about our emotions
Mood repair
the ability to help oneself feel better when experiencing a negative emotion
Multiple emotions
experiencing more than one emotion at the same time
Multiple intelligences
seven areas of intelligence: linguistic, logical-mathematical, musical, spatial, bodily-kinesthetic, interpersonal, and intrapersonal