Conflict Resolution Education Connection

Building Healthy Relationships and Strong Communities Through Conflict Education.
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CRE Learning Module

Interpersonal Skills - Respect vs Disrespect


The purpose of this module is to help participants recognize and practice the interpersonal skills that will assist in dealing with conflict. By the end of this module participants should be able to:
* Identify basic communication behaviors that may trigger conflict by communicating disrespect through disconfirmation;
* Practice skills that identify disrespectful behavior;
* Use language strategies for communicating respect—confirming behaviors;
* Identify communication behaviors that increase defensiveness;
* Practice supportive communication skills to reduce defensiveness;
* Identify the challenges of having face saving techniques along with face supporting techniques.

Note: For help adding the SCORM version to a course, see these links: Blackboard or Moodle.