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Sending Non-verbal Behaviors

Do actions really speak louder than words? If a person says “this is really important to me” and rolls her eyes at the same time, do you believe her verbal or nonverbal cues? If someone says he has time to talk to you now, but he continues to erase the chalkboard, organize his desk and gather books to take home, do you believe his verbal or nonverbal cues? Research has indicated that most people believe nonverbal cues (also referred to as body language) over verbal cues when the two cues are inconsistent with each other.

This seems to be especially true in conflict situations. People involved in a conflict tend to pay close attention to the body language, voice inflections, and word choice of others involved in the conflict. Body language is often a major cause for rapid escalation of conflicts. If we expect students to communicate and manage conflict effectively, they must possess good nonverbal communication skills.

Related Videos of Possible Interest

Related Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.


Resource TitleDescriptionLinks
Core nonverbal communication concepts Twenty-six page training packet exploring nonverbal communication. Catalog Listing

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Nonverbal communication and conflict: It's not what you say that counts Powerpoint presentation exploring nonverbal communication and conflict for children. Introduces PIE in the SKY idea, which stands for Sending and receiving messages of Power, Involvement, and Emotion: Skills and Knowledge for our Youth. Catalog Listing

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Nonverbal communication card game: Gesture version Word document with instructions for game in which groups identify nonverbal gestures. Catalog Listing

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Core nonverbal communication concepts Word document examining nonverbal communication, with exercises and games. Catalog Listing

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Introduction to nonverbal communication Word document introducing workshop on nonverbal communication, with exercises and games. Catalog Listing

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Role play for nonverbal involvement activity Word document presenting a role play exercise in nonverbal communication. Catalog Listing

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Nonverbal communication card game: Voice version Word document which describes a nonverbal communication game using the voice only, counting from one to ten to express emotions. Catalog Listing

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