Listening for Feelings
Listening for feelings is a part of “Active Listening”. Active listening is the process by which the parties not only listen to what is being said, but also seek to understand the feelings , emotions and perceptions of the other. Actions associated with active listening are summarizing, clarifying and using body language to show an affinity for what is being said or discussed. Listening for feelings has four basic components according to Richard Cohen in Students Resolving Conflict (1995, p.206):
- Understanding that everybody has feelings
- Accepting that there is no right or wrong way to feel
- Considering that once people know how you feel, it helps them understand you better
- People rarely say how they actually feel, but indirectly elaborate on their feelings
Related Videos of Possible Interest
- In a Responsive Classroom
- NewsHour segment on the 4Rs Program at Brooklyn’s P.S. 24.
- On-the-Spot Mediation: how to use your skills in everyday life
- Smart Hearts: Social and Emotional Learning Overview
- Social Emotional Learning via The Heart Story (RCCP)
- What Makes a Good Peer Mediator?
Related Catalog Resources
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