Communication Category
Communication skills are at the very core of conflict resolution. Students can develop a set of integrated skills that serve them well in a range of settings, and teachers benefit as well. We’re working on a set of online learning modules to visitors explore key concepts related to communication and conflict. Two new modules are available for review now.
Understanding Soft versus Firm Limits
Interpersonal Skills: Communicating Respect vs Disrepect
When we are satisfied with them (we’re still modifying the template a bit), we will make them available for use in other website or course management programs like Moodle or Blackboard.
Here’s a screenshot from the Soft vs Firm Limits module:
Communication Skills
These links provide details on key skills related to communication needed by conflict-competent students and teachers.
- Adjusting to Cultural Differences
- I-Statements
- Listening for Feelings
- Nonaggressive Communication
- Open v. Closed Questions
- Paraphrasing
- Perception Checking
- Reading Non-verbal Behaviors
- Recognizing Non-verbal triggers
- Sending Non-verbal Behaviors
- Summarizing
- Supporting and Encouraging Messages
- Using Neutral Language
Related Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Desperation cycle | One page document with graphic showing the cycle of desperation experienced by a child who cannot communicate his feelings. | Catalog Listing Direct Link to Resource |
| Iconic communication activity | Word document which presents iconic communication activity taken from M. Remland's, "Gesture and Movement as Iconic Communication Activity." | Catalog Listing Direct Link to Resource |
| Confidentiality | Pdf document which discusses the concept of confidentiality in social and emotional learning environments. Written above title on document: NCIP (National Curriculum Integration Project). | Catalog Listing Direct Link to Resource |
| Teaching presence | Pdf document offering guidance for teachers to be present in the moment and teach with an open heart, "good teaching comes from the identity and integrity of the teacher." Written above title on document: NCIP (National Curriculum Integration Project). | Catalog Listing Direct Link to Resource |
| Verbal active listening skills | Document which outlines the five verbal listening skills (Acknowledging, paraphrasing, reflecting, questioning and crediting), the rest of the document examines non-verbal listening skills. | Catalog Listing Direct Link to Resource |
| Setting up a dialogue session | One page diagram of the steps involved in setting up a dialogue session. | Catalog Listing Direct Link to Resource |
| Peer leadership: Helping youth become change agents in their schools and communities | 63-page pdf guide which, "provides educators, law enforcement personnel, parents, and other family and community members with information and resources for establishing peer leadership programs in secondary schools and youth service organizations that give students the skills and confidence to stand up for civility in their schools and communities and to become role models in confronting bias-motivated harassment." Includes a list of a variety of peer leadership program models from around the country and bibliographical references. | Catalog Listing Direct Link to Resource |
| School conflict management resource guide for grades K-8, 3rd ed., Fall 2002 | Pdf document of 1107 pages exploring school conflict management resources for K-8 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource |
| Conflict resolution and peer mediation, volume II: Middle and high school guide | 62-page pdf guide used to teach conflict resolution and peer mediation in middle and high schools. With nine lesson plans on topics such as, "cultural characteristics," "self-esteem," "gender equity" and "introduction to mediation." Includes bibliographical references. | Catalog Listing Direct Link to Resource |
| STOP: On-the-spot bullying intervention | Word document presenting actions and statements for on-the-spot intervention of bullying behavior. | Catalog Listing Direct Link to Resource |
| Conflict resolution workshop | Website hosted by CanTeach (a site created to assist teachers in finding and using resources online) which introduces the concept of conflict resolution and shows educators how one can recognize and solve problems in the classroom, handouts and practice scenarios are provided. | Catalog Listing Direct Link to Resource |
| Math teacher's perspective on infusion: "Let the kids do the talking" | Pdf document with personal experience of teacher helping students discuss and share solution strategies to mathematical problems. Written above title on document: NCIP (National Curriculum Integration Project). | Catalog Listing Direct Link to Resource |
| School conflict management resource guide for grades 7-12, 3rd ed., Fall 2002 | Pdf document of 987 pages exploring school conflict management resources for 7-12 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource |
| Positions and interests | Pdf document that describes an exercise in negotiation and problem solving to be used with children in grades 5-8, with a worksheet at end of document. | Catalog Listing Direct Link to Resource |
| What can students and youth do to lend a hand | Pdf document with advice to students and youth on bullying prevention. | Catalog Listing Direct Link to Resource |
| How to talk so kids will listen & listen so kids will talk | Document summarizing Adele Faber and Elaine Mazlish's work of the same title, with instructions to increase listening skills, help children deal with feelings, provide praise and use alternatives to punishment, with role playing exercises. | Catalog Listing Direct Link to Resource |
| Flirting or hurting | Pdf document presents a classroom activity to help define and give examples of flirting and sexual harassment. | Catalog Listing Direct Link to Resource |
| CRETE dialogue, day 4 | Powerpoint presentation on the art of dialogue. | Catalog Listing Direct Link to Resource |
| Sample newsletter article: bullying among children and youth | Pdf document presenting a sample newsletter article on bullying. | Catalog Listing Direct Link to Resource |
| Sample responses for using the "Teachable moment" for responding to bullying: On-the-spot interventi | Word document that describes different types of bullying behavior and situations, with suggested responses for educators. | Catalog Listing Direct Link to Resource |
