Negotiation Skills Training
Classroom-based negotiation programs empower students to “act as their own mediator,” by teaching effective communication skills like active listening and familiarizing them with the negotiation process. The basic steps are similar to those used in mediation, but without the third party. These steps generally include: each party explaining their side of the story while the other party listens, identifying underlying needs, brainstorming solutions, and identifying and implementing a solution that works for both parties. To help students remain engaged and understand the concepts, these programs typically are interactive and utilize activities and role-plays that teach the skills and process steps. Rather than integrating the negotiation material into students’ regular coursework, many classroom-based negotiation programs are designed as a stand-alone series of lessons in which students are taught the negotiation concepts. Although it is beyond the scope of this chapter, it is important to note that the skills of negotiation may also be taught as one component of a comprehensive, school-wide CRE program.
Related Videos of Possible Interest
- On-the-Spot Mediation: how to use your skills in everyday life
- Positions and Interests - Brief Overview
Related Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Suggestions for handling surface behavior | Pdf document that outlines the ways in which a teacher can direct or redirect student behavior, with suggestions for responses when confronted by a student, with material from Nicholas A. Seta and Allen N. Mendler. | Catalog Listing Direct Link to Resource View in Browser |
| Model for resolving conflict | 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield. | Catalog Listing Direct Link to Resource View in Browser |
| School conflict management resource guide for grades 7-12, 3rd ed., Fall 2002 | Pdf document of 987 pages exploring school conflict management resources for 7-12 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource View in Browser |
| Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. | Catalog Listing Direct Link to Resource View in Browser |
| Preparing for special education mediation and resolution sessions: A guide for families & advocates | 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Being an ally | Pdf document for students outlining steps and sample phrases to help diffuse bullying incidents. | Catalog Listing Direct Link to Resource View in Browser |
| New directions and issues in the teaching of conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which "explores the issues related to understanding the effectiveness of the process and content of conflict resolution (specifically negotiation) teaching and training, it asks whether or not the right approach to training is being used and if the...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Principled negotiation | Powerpoint presentation outlining the steps of negotiation, from a cooperative and interest-based perspective. | Catalog Listing Direct Link to Resource View in Browser |
| School conflict management resource guide for grades K-8, 3rd ed., Fall 2002 | Pdf document of 1107 pages exploring school conflict management resources for K-8 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource View in Browser |
| Simplified conflict resolution model: The 2 minute model | 1-page pdf flow chart which shows a simplified diagram for conflict resolution based on a model from "Skills for Resolving Conflict," by E.H. Wortheim, A. Love, C. Peck, and L. Littlefield. | Catalog Listing Direct Link to Resource View in Browser |
| Preparing pre-service educators to break up fights -- before they happen | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention -- Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict. | Catalog Listing Direct Link to Resource View in Browser |
| Multi-party roommate conflict | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Basics of conflict management, CRETE day 2 training | Powerpoint presentation discussing the nature of conflict, basic needs, conflict styles and negotiation. | Catalog Listing Direct Link to Resource View in Browser |
| Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs | A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Conflict coaching | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which introduces the idea of "Conflict coaching is a relatively innovative and distinctive form of coaching, it involves working one-on-one with those involved in interpersonal conflicts." Includes bibliography. | Catalog Listing Direct Link to Resource View in Browser |
| Conflict resolution, negotiation & team building: Reviewing an impossible course that worked | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a "course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program's first year curriculum, this essay reviews the nature of the...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Conflict negotiation skills for youth | 186-page PDF training manual on Conflict Negotiation Skills for Youth. The manual is directed at government and nongovernmental organization personnel working with young people. It presents a variety of participatory training methods and exercises. Users are encouraged to refine and adapt the materials. The contents are organized as follows:...(see more) | Catalog Listing Direct Link to Resource View in Browser |
| Positions and interests | Pdf document that describes an exercise in negotiation and problem solving to be used with children in grades 5-8, with a worksheet at end of document. | Catalog Listing Direct Link to Resource View in Browser |
| Two minute model, The: Helping students learn more about solving problems and resolving conflict | 4-page PDF document which presents the two minute model for conflict resolution. This includes a flow chart diagram of conflict resolution based on a model from "Skills for Resolving Conflict," by E.H. Wortheim, A. Love, C. Peck, and L. Littlefield, and two role play examples. | Catalog Listing Direct Link to Resource View in Browser |
