Negotiation Skills Training
Classroom-based negotiation programs empower students to “act as their own mediator,” by teaching effective communication skills like active listening and familiarizing them with the negotiation process. The basic steps are similar to those used in mediation, but without the third party. These steps generally include: each party explaining their side of the story while the other party listens, identifying underlying needs, brainstorming solutions, and identifying and implementing a solution that works for both parties. To help students remain engaged and understand the concepts, these programs typically are interactive and utilize activities and role-plays that teach the skills and process steps. Rather than integrating the negotiation material into students’ regular coursework, many classroom-based negotiation programs are designed as a stand-alone series of lessons in which students are taught the negotiation concepts. Although it is beyond the scope of this chapter, it is important to note that the skills of negotiation may also be taught as one component of a comprehensive, school-wide CRE program.
Related Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| School conflict management resource guide for grades K-8, 3rd ed., Fall 2002 | Pdf document of 1107 pages exploring school conflict management resources for K-8 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes." | Catalog Listing Direct Link to Resource |
| Suggestions for handling surface behavior | Pdf document that outlines the ways in which a teacher can direct or redirect student behavior, with suggestions for responses when confronted by a student, with material from Nicholas A. Seta and Allen N. Mendler. | Catalog Listing Direct Link to Resource |
| New directions and issues in the teaching of conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which "explores the issues related to understanding the effectiveness of the process and content of conflict resolution (specifically negotiation) teaching and training, it asks whether or not the right approach to training is being used and if the training "sticks," it also questions how the content of the field is evolving and if teaching methods are tracking the evolution." Includes bibliography. | Catalog Listing Direct Link to Resource |
| Principled negotiation | Powerpoint presentation outlining the steps of negotiation, from a cooperative and interest-based perspective. | Catalog Listing Direct Link to Resource |
| Preparing pre-service educators to break up fights -- before they happen | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention -- Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict. | Catalog Listing Direct Link to Resource |
| Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs | A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program. | Catalog Listing Direct Link to Resource |
| School conflict management resource guide for grades 7-12, 3rd ed., Fall 2002 | Pdf document of 987 pages exploring school conflict management resources for 7-12 graders, with introduction, table of contents, a for teachers section, eight academic subject sections containing hundreds of age-appropriate lessons, a section-specific table of contents within each academic subject section and a references section. | Catalog Listing Direct Link to Resource |
| Multi-party roommate conflict | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills." | Catalog Listing Direct Link to Resource |
| Positions and interests | Pdf document that describes an exercise in negotiation and problem solving to be used with children in grades 5-8, with a worksheet at end of document. | Catalog Listing Direct Link to Resource |
| Being an ally | Pdf document for students outlining steps and sample phrases to help diffuse bullying incidents. | Catalog Listing Direct Link to Resource |
| Conflict coaching | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which introduces the idea of "Conflict coaching is a relatively innovative and distinctive form of coaching, it involves working one-on-one with those involved in interpersonal conflicts." Includes bibliography. | Catalog Listing Direct Link to Resource |
| Conflict resolution, negotiation & team building: Reviewing an impossible course that worked | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a "course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program's first year curriculum, this essay reviews the nature of the course and in some detail the student response to it." The course was taught at Ryerson University in Toronto, Ontario. | Catalog Listing Direct Link to Resource |
| Basics of conflict management, CRETE day 2 training | Powerpoint presentation discussing the nature of conflict, basic needs, conflict styles and negotiation. | Catalog Listing Direct Link to Resource |
| Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. | Catalog Listing Direct Link to Resource |
