CRE Terms Glossary
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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Perception checking
- a communication technique that gives us a chance to check or verify our perceptions of another's behavior, states the behavior, offers at least two possible explanations, and requests clarification
- Person perception
- making sense of others
- Personal space
- the invisible bubble of space we protect in interactions
- Physical aggression
- using physical force against others
- Positions
- In negotiation and bargaining the outcomes we want, the things we want to get
- Power resource
- Something that gives us the ability to have power over or influence others to do what we want
- Primary appraisals
- In Lazarus' theory, initial evaluations we make about a situation that results in our having either positive or negative feelings about that thing
- Primary emotions
- emotions that are categorically distinct, found in all cultures, and discernable by facial expression
- Principled Negotiation
- A cooperative approach to negotiation
- Problem orientation
- Non-defensive communication that shows you are trying to focus on the problem rather than personal attack
- Problem solving
- a win-win style of managing conflict in which people try to focus on solving the problem together rather than winning
- Procedural strategy
- In mediation, a strategy used by the mediator to control process
- Process
- something that is constantly changing, dynamic, having no definite beginning or ending
- Prospective goals
- Goals we have in conflict before we engage in conflict management behavior
- Provisionalism
- Non-defensive communication that shows you are not completely certain you are correct, there's a possibility the other is correct
- Proxemics
- the study of nonverbal communication through spatial behavior
- Purposive attribution
- when we evaluate a behavior as voluntary or intentional
