CRE Terms Glossary
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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Opening Statement
- The opening comments of a mediator in which the mediator explains mediation and the role of the mediator
- Optimism
- an orientation that expects positive things, believing the causes of bad things are temporary and good things are permanent
- Over-generalizing
- A perceptual bias where we see people as being similar overall because they are similar in one or two ways