CRE Terms Glossary
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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Mediation
- The process of a third party facilitating negotiation between disputants without making a decision for them
- Mediator
- The third party who helps parties negotiate by facilitating their communication and helping them problem-solve but who does not have decision-making power
- Message levels
- every time we communicate, we are sending a message with two levels of information: the content and the relational levels
- Meta-communication
- communicating about our communication
- Meta-emotions
- how we feel about our feelings, emotions about our emotions
- Mood repair
- the ability to help oneself feel better when experiencing a negative emotion
- Multiple emotions
- experiencing more than one emotion at the same time
- Multiple intelligences
- seven areas of intelligence: linguistic, logical-mathematical, musical, spatial, bodily-kinesthetic, interpersonal, and intrapersonal
