CRE Terms Glossary
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This is a glossary of terms related to the field of conflict resolution education. You'll find the terms followed by a short definition and any related terms that you might want to become familiar with. Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Illustrators
- gesticulations that help us get our messages across
- Immediacy
- the communication of interest in the other through nonverbal behaviors of proximity, gazing, and touching
- Impasse
- When people cannot solve their own conflicts and need to have someone else intervene
- Imperviousness
- a form of disconfirmation in which you deny the other person's self-experience, deny the feelings of the other person, deny the other person's perceptions, or speak for the other person
- Impulse control
- the ability to control your impulses to respond emotionally
- Impulsive strategies
- one of Selman's interpersonal negotiation skill levels in which children either fight for what they want or they run away (fight or flight)
- Indifference
- the most extreme form of disconfirmation, ignoring the person and the bid he or she has tried to make
- Indirect language
- language that does not verbalize the intended meaning, hints
- Indirect/direct styles
- direct communication verbalizes the intended meaning, indirect communication is implicit and hints at the intended meaning
- Individualistic cultures
- cultures that have a focus on the individual rather than the group or collective
- Information power
- Influence we have because of specific information we possess, for example, I know when the stock will go up
- Initial Offer
- In bargaining, the first offer you put on the table
- Integrative approaches
- approaches to conflict management that try to identify and integrate the needs of both parties so that a mutually satisfactory solution can be found
- Intentional
- communication that occurs only when the sender means to convey or share information with the receiver
- Inter-group contact
- programs and experiences aimed at helping young people avoid prejudices associated with older adults and helping younger people keep a more open-minded acceptance of senior citizens
- Interests
- In principled negotiation and/or mediation, these are the concerns or reasons why someone wants something in the conflict
- Internal attributions
- the tendency to assume that the cause of a behavior lies in the personality or disposition of the actor rather than the situation
- Interpersonal needs
- basic needs we have that motivate us in interpersonal relationships, inclusion/involvement, control/independence, and affiliation/intimacy
- Interpersonal negotiation strategies
- Selman's theory of strategies that children use in conflict at various stages of conflict competence
- Intractable conflict
- conflicts that have escalated to a point where management or resolution is extremely unlikely
- Issue proliferation
- bringing additional issues to a conflict beyond the issues the conflict itself is about, increases conflict escalation
